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OSS Telecom Companies: Automated Provisioning Benefits

Automated provisioning is also defined by businesses as “self-service” provisioning. Automated provisioning can make use of information technology through the use of pre-established processes which will be followed by electronic functionalities without any human intervention. The tools or software used in the processes are considered as OSS solutions for telecom companies.

The services for automated provisioning services are provided by Operations Support Systems or OSS telecom companies. Companies that provide telecommunication services utilize advanced OSS tools for telecom companies to automate their services.

Reliable OSS telecom companies must provide computer systems that help telecommunication companies handle and manage their networks. Those systems support the different functionalities that are involved in a telecom company just like the network inventory, network configuration, fault management, and service provisioning.

Automated Provisioning

What does OSS do for telecommunications?

Tools for OSS for telecom companies are important due to the ease of network management that it provides. In the telecommunications industry, two support systems are important for the management of their networks. These two support systems are referred to as Operations Support Systems (OSS) and Business Support Systems (BSS). Both support systems are similar but have certain distinctions. The difference is related to the business in which the

network was built and maintaining network operations. OSS focuses on the functionalities of the network rather than the business side. OSS covers the network operations, order management, and network inventory management. Meanwhile, the BSS is focused on billing, customer relationship management, and order capture.

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Where did the term “Provisioning” originate from?

The term “Provisioning” originated from the telecommunications industry. Provisioning is defined as the act of getting a service. If the process is not automated, provisioning would need the aid of multiple people. The people involved must work in several roles to go through many procedures.

The manual provisioning procedure takes long hours before moving the submission stage to actual activation and moves to the next step. Manual provisioning does not serve a practical OSS solution for telecom companies.

Compared to manual provisioning, automated provisioning allows the clients to step up and make changes to the services that are used in a web interface. The automated procedure provides more efficient and faster tool management for customers.

Benefits of Automated Provisioning

Automated provisioning has the ability to make a significant rise in the efficiency and trustworthiness of existing systems. These systems utilize Network Functions Virtualization (NFV), model-driven frameworks, and Software-Defined Networking (SDN).

Currently, various service providers are making updates to their operations. Some businesses have started to provide a hybrid of services that has physical and virtual offerings. The services are provided to the customers based on demand. They also ensure that they respond fast to any real-time changes to their networks.

To be able to provide both virtual and physical services, the system operators must have a simple integration process that has already been pre-established and configured to support any services. In the past, the focus is mostly on the implementation of OSS to a vertical workflow.

Other systems previously used assurance silos that rely on system integration. However, the new updates and advancements in the system have allowed a horizontal pre-defined workflow which is faster and more structured.

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The efficient structure approach on the system workflows within the operations made it possible for operators to move away from the inefficiency of traditional systems. Unlocking the potential of the SDN, 5G, and NFV system is carried by the enabling of automated provisioning and intelligence of the OSS innovation.

How is automated provisioning beneficial in managing phone business systems?

Automated provisioning allows its users to activate the phone service using a web interface without the need for entering configuration settings. The phone service provider will automatically use any settings that are needed to register the phone.

Automated provisioning allows the setup of office phones easier with a simple one-click provisioning system. Basically, it makes the setup of phones faster and more convenient. Businesses greatly benefit from automated provisioning as it is flexible and cost-effective.

Automated provisioning is important and advantageous to system networks as it gives a single, connected platform with automated functionalities. OSS telecom companies need system providers like ETI Software to provide automated provisioning, which allows the system to automate actions.

Some actions may include adding a new customer, managing the billing system, and ensuring that the sales system is connected to each option. OSS automates all of these functions and makes the processes more efficient.

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