A live chat website is any site enhanced with any type of communication channel on the internet to offer real-time text messages transmitted from a sender to receiver. Most of these chat message is sometimes short in order to allow the participants to quickly respond. The online live chat can address point-to-point communications as from a sender to several receivers either through a voice and video chat or maybe a feature of a web conferencing service.
There are many tools and software to create your own personal live chat for your website to allow the visitors that are browsing your website to easily direct any questions about your brand to you. These tools are user–friendly so you do not really need to spend hours into learning how to use or install them. Once you are able to install any live chat software, you can start providing your business website’s customer service right away.
Some of the selected tools to create your live chat website
ChatBot for WordPress
You can use this WordPress plugin as a plug n’ play Chat Bot without any technical knowledge. All you need to do is just install it and the plugin can start chatting with your website users, show them a small set of FAQs and let them email you for support or leave their phone numbers like a floating HelpDesk or a Conversational Floating Contact bot.
You can also integrate ChatBot for WordPress with Google’s Dialogflow and give it Artificial Intelligence (AI) and natural language processing powers. Download this plugin now and use it as a practical means for your website users to save time, improve engagement, generate leads, handle FAQs, showcase your stuff everything with a single chatbot plugin. It is great as a small HelpDesk or Contacts Bot or feedback bot to increase user conversions and customer leads.
WP-Chatbot for Facebook Messenger Customer Chat
This is another tool to add a Facebook Messenger live chat widget to your business website. The Messenger widget is the fastest and simplest way to add live chat to your website, convert more leads and engage your customers, even after they’ve left your website. WP-Chatbot is the most popular and powerful chatbot in the WordPress ecosystem that is used to power up tens of thousands of websites with live chat and web chat capabilities.
Here are just a few of WP-Chatbot’s fans
– It is the world’s fastest-growing official Facebook messenger marketing solutions provider partner (2019)
– Neil Patel selected it as his chatbot of choice (2019)
– Brian Dean of Backlinko endorsed it (2019)
This live chat plugin can do more than simply integrating a chat on your homepage. It opens up an entirely new marketing channel complete with drip campaigns, chat blasts, RSS feeds, messenger ads, analytics tracking, and more.
Facebook Messenger marketing is the hottest marketing channel available to marketers today. By using WP-Chatbot and MobileMonkey, you are gaining the cutting-edge advantage of an enormously powerful tool that promises massive results for years to come.
Live Chat with Facebook Messenger
If you are looking to create a very functioning live chat website that will really engage your visitors, this is the live chat tool with over 20 email service providers including MailChimp, Constant Contact, Aweber, Get Response & Campaign Monitor etc. you can use on your business website and also able to integrate over 20 social accounts including Facebook, Twitter, Google Plus, Youtube, Instagram, Pinterest, Linked In etc. too on your site.
Some of the Packages that come with Live Chat Software includes
Easy Popup: to promote your specials and increase your subscribers with custom images, timers and coupons
Header Bar: to promote your specials and increase your subscribers. Countdown timer and coupons included.
Landing Page Builder: create new landing pages with ease
Slider: slide out the box to promote specials, video, collect emails etc.
Push Notifications: collect subscribers and send out push notifications
Facebook Live Chat: Support your customers via Facebook
Social Buttons: encourage followers to join your site
Easy Store Locator: make it easy for your customers to find you
Testimonial: have your customers promote for you
Social Review: automatically display your latest facebook or google reviews
Notification Box: fade in notification boxes to promote your products
Stickers: promote the latest news, new arrivals, blogs etc
Promo Box: to promote sales, products, new arrivals. and much more
ChatBot for WooCommerce WoowBot
This is a live chat website creation tool is a stand-alone WooCommerce ChatBot with zero configuration or bot training required. It is a plug and plays chatbot or conversational commerce shopbot does not require any 3rd party service integration.
This is a simple ChatBot that lets your woocommerce shoppers search and find the right product quickly. This shopping bot helps shoppers find the products they are looking for easily and increase store sales through conversational chat and increase your customer conversion rates.
The live chat tool is the first of its kind chatbot shop assistant for WordPress WooCommerce. When activated, WooWBot Chat Bot sits there floating at the right bottom corner of the website and offers users to find the right product through intelligent chat conversation-based search like a live assistant. WoowBot can also provide support and allow shoppers to contact the store admin from the chat in various ways.
The tool-free version is a great Chat Bot tool for a small online store that does not require the advanced features of the pro version bot. The free version features list:
- One template
- Chat and search for products
- Search using WooCommerce standard search function that uses title and description
- Display products found and link to the product page
- Adjust the location of the button
- Upload Custom Chat Icon
- Language centre to modify bot responses (in any language)
- Custom CSS box
- MO/Port included for translation of multi-language in the back end. and much more
LiveChat – WP live chat plugin for WordPress
This is a live chat WordPress plugin business owner can use to quickly and easily add live chat support to their WordPress website. The tool allows for instant communication with on-site visitors and customers and enables a prompt resolution to their questions or concerns.
LiveChat live chat app comes with a comprehensive set of features, including proactive chat invitations so chat operators can automatically send personalized messages to appear based on specified conditions, such as the number of visited pages or time spent on the website.
The live chat website plugin offers a built-in ticketing system to provide 24/7 customer service to customers. Whenever there are no chat operators available, the chatbox widget is replaced by a ticket form so that customers can still contact you with their questions.
You can also use tickets for managing and tracking customer cases that couldn’t be resolved in a single live chat session. LiveChat has partnered with all the major e-commerce platforms, including BigCommerce for WordPress, WooCommerce, and Ecwid Ecommerce Shopping Cart. And much more