Changing Customer Experience Using AI and Big Data
Because of AI all the business activities and people’s lifestyles are changing very fast. Every business enterprise is trying to adopt the new technologies and the different uses of the internet. Nowadays the customer services industry has also changed their way of doing business, in other words, it is a major turning point for them in the business world. In today’s world of technology, the client can easily have their information with one click of the button and are spreading this information to the other people. Now it is very important for business enterprises to remain in the competitive market, so they are making sure that they are engaging the client's participation in every different aspect. With the expansion of technologies, the participation of customer’s services care has...