AOL desktop gold is an easy to use all-in-one desktop you know and love with mail, browsing, search, content and now includes premium security features to help prevent your AOL account from being compromised and hacked. Automatic updates that save you time and space on your computer by automatically replacing old versions as new ones become available
At times, the AOL desktop gold icon may disappear or not Responding or the AOL desktop gold icon missing error, and you will have to resolve it on your own. Here is a step-by-step guide on how to achieve that means, where we will guide you through the basic troubleshooting methods to the advanced methods.
Steps to Fix AOL Desktop Gold Missing or not Responding
Problem you may face in case the AOL software not Responding or missing:
- The AOL Gold icon not Responding/ missing
- The gold desktop software stopped working.
- AOL’s gold did not work.
- AOL desktop shortcut not Responding/ missing
- Receiving the AOL Desktop Gold error message in No reply Close this program.
How to Troubleshoot for the missing and not responding error
If the golden AOL desktop link not responding or missing, you will to first perform the basic troubleshooting steps. As sometimes, AOL Gold may stop working due to incompatibility of the OS, Internet connection or insufficient memory. Make sure your system OS is compatible with AOL Desktop Gold.
Restating your System
At times, the RAM may become clogged with other work, even when applications have been closed. Restarting the system will allow the RAM to be cleaned and help the application to work.
You will need to close all your open and running applications and programs on your desktop. Open the start menu, click on the power icon and select restart. Another method you could use is to press ALT and F4 at the same time and select the reset option.
Restart Windows OS to free memory space and make the golden AOL icon work. If it still refuses to work, go to the following troubleshooting methods
You now need to check your internet connection
Network and connectivity problems constitute half of the reasons why things on the computer do not work. Without a sound network connection, your AOL Gold Icon will not respond. Troubleshoot your modem or other connectivity devices if you encounter a problem with AOL Gold.
Open the start menu and look for the control panel.
i. Select Network and Sharing Center Network and Sharing Center
ii. You will find an option to solve problems under the Change network settings window
iii. Troubleshoot Internet connections. iv. Troubleshoot the Windows network to correct that the AOL Gold icon not Responding/ missing
iv. To troubleshoot the wireless network, Ethernet or other network adapters, you can click. v. Network adapter, within the same window. This helps you find out if there is a problem with the modem or Internet connection.
Your system will provide you with instructions that you can follow to solve these problems, after which you must restart it to gain access to the AOL Desktop Gold software.
If problems persist with your connection, contact your local Internet service provider on how to resolve the problem. If you have no more problems with the Internet, but the AOL Desktop Gold icon still not Responding or missing, continue with the following steps.
Update your AOL Desktop Gold Software link to upgrade AOL Desktop gold
Sometimes, computers and software fail for no apparent reason. This is especially prominent right after the latest version of that AOL Gold software has been released. Now, normally, the software will update automatically or display a message that allows it. In the event that this does not happen, since the software tends to fail, go to the link provided and update the AOL Gold Desktop software.
Scan for malware or viruses and eliminate them
If AOL Desktop Gold has stopped working, the error persists, there may be malware or malicious software that prevents the application from opening. If you observe this fact with other applications, it may be time to get an antivirus or use Windows Defender.
For the specific AOL Desktop Gold solution, try the following
i. Open the start menu and look for the control panel.
ii. From here, look for the text to manage another account and click on it, and then proceed to select User Accounts in the following window.
iii. Click on the new user account and create a new icon to verify if it works or not.
If the new account works, delete the old one and continue with the new one. perform a virus scan to repair unresponsive AOL Gold. If it turns out that a virus has been detected in your system, it is advisable to get rid of it as soon as possible.
In the event you neglected to discover the symbol back on the desktop from above guidance then there is one more strategy by which you can get back the missing AOL Desktop Gold icon from the desktop. You need to simply connect with customer service where the certified and skilled specialists will help you online to troubleshoot the issues.
Culled from Article Biz | How to fix AOL Desktop Gold icon not Responding/Missing
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